21 Things - Basics

Q7. Email

1. Basics




Bella is a 10 year-old Rottweiler who tries to take a selfie and then checks her d-mail (dogmail), when not playing with her toy moose. Pictures taken by Bella & C. McCarthy.

1.Q7.pdf Script for this animated video


What is an email? Do you know the appropriate way to compose and respond to online communications? This is an introduction to email.

This Quest takes you to some short online tutorials that will show you the basics of sending an email and provide some helpful tips.

I Can Statements

  • list the basic components of an email
  • apply basic email etiquette and safety
  • compose an email message
  • open, read, and reply to an email message
  • forward an email message
  • add an attachment to an email message

Key Vocabulary

The list is quite long for this Quest so we have added them to a document file:


1. Open a web browser and go to Email 101 Outline and selected the Introduction to Email.  Get an introduction to how email works:

  • Email vs. Traditional mail (Snail mail)
  • Popular Email providers (Gmail, Yahoo!, Outlook, Hotmail)

2. Continue to the next section Common Email Features. Review common email terms and actions. Be sure to select the red plus signs for additional information throughout this step.


3. Continue to the next section Contacts and Calendars.
This will be an introduction to additional services available from email providers.

Address Book

  • Contacts (add contacts and edit contacts)
  • Selecting contacts
  • Linking contacts and contact groups

Online Calendar

  • Create and edit appointments
  • Changing calendar views
  • Using multiple calendars
  • Sharing calendars

4. Next, go through the Email Etiquette and Safety  section of Email 101. Check with your teacher and download a version of the email Etiquette Learning log provided here:

Complete the document as you complete this section.

5. Something New I Learned Reflection.

a. If you have an email address of your own:

  • Email your instructor with his/her permission.
  • Ask your instructor for his/her email address if you do not know it.
  • In the email make the subject Something New I Learned About Email.
  • Then explain two-three things you learned.

b. If you do not have an email address of your own:

  • Download this practice email template (emailpractice.docx or GDoc practice template)
  • Fill it out on your computer. You can also print or write it out by hand.
  • Check with your instructor for additional directions.

6. Your Digital Citizenship Discussion/Reflection:

a. How is creating an email similar to texting or snapchatting? How are they different? How is the structure different or the same?

b. How might the structure of your email messages change depending on the person you are sending it to? How do or don't you follow good Digital Etiquette rules of the road?

Quest Extension 

Do you want to know about Google Gmail specifically? Try this link to find tutorials that are specific to Gmail. There is a quiz included. 

Completing your Quest

Complete the steps and follow the directions from your instructor about this email lesson. If you have an email account, you will be asked to email your instructor. They may provide additional instructions.

 Check off this Quest on the 21t4s roadmap 

Learn about Email Etiquette in Quest 8


Competencies & Standards

MITECS   Michigan Integrated Technology Competencies for Students, and

ISTE Standards for Students

1. Empowered Learner
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

2.Digital Citizen 
d. Students manage their personal data to maintain digital privacy and security and are aware of data-collection technology used to track their navigation online.