Q8 Email Etiquette



Below are five video episodes based on things you might experience when using email. These provide opportunities for class discussion and thoughtful reflection on using email. The goal of this Quest is for your class to create a classroom guide to Email Etiquette and Safety.   

I Can Statements

  • list the basic components of an email

  • apply basic email etiquette and safety

Key Vocabulary

  • Etiquette: Etiquette is a code of polite conduct. In other words it is having good manners. 

  • Flame: A flame is an abusive message posted on the Internet or sent by email.

  • Hoax: A hoax is a plan to deceive someone.


Explore and watch the videos in the five sections below. Click on the + to expand each one and the - to contract them when done. Your teacher may divide you up into small groups and assign individual ones. The goal is for you to create a classroom "Guide to Email Etiquette & Safety".

The following episodes are just a glimpse into some things you may experience. You will learn about other situations in the Quests in Thing 6 CyberSafety, and many of you may have siblings or relatives whom you have heard talking about something that happened to them.

1. Attachments

In this episode a file with an .exe file extension was attached to an email. In the second part of it, a photo was attached as a joke. Has this ever happened to you or a friend? 

Direct link to this video file.

2. Email FWD (forwarding)

One friend confronts another about forwarding emails.

Direct link to this video file.

3. Flames

Two friends talk about flames, the damage they do, and someone learns it is not easy to get away with sending mean or illegal things via email or text.

Direct link to this video.

4. Too quick to respond

Two friends discuss a new app and a sending-before-thinking experience.

Direct Link

5. Caught

A student, younger than 13, is using email and his brother and dad have some words with him.

Direct link

Assignment: Your classroom "Guide to Email Etiquette & Safety"

1. Create a means to showcase your guide (e.g., poster, video, presentation, animation, web page, school newspaper article, school announcement). 

2. Consider some what ifs as you create your guide:

  • What if I get an email with a flame, spam, or hoax?

  • What if a friend sends an email, or with attachment, that makes you uncomfortable?

  • What if you get a gut feeling that something about the email or question you are asked makes you uncomfortable?

Completing this Quest

After you create your classroom guide, share your work with a school administrator (principal, assistant principal, technology coordinator, media specialist). You are also invited to share it with us to share with others!

Suggested rubric (.doc file or GDoc file)

Check off this Quest on the 21t4s roadmap 

Basics Bonus Gold Quests:

There are three bonus Quests in the Basics Gold section. Check them out and ask your teacher if you should do one or more of them.

Files and Domains - Learn about the different types of filenames and what domains are.

Techie Equipment - Learn about some technology terms old and new.

Valuable Communication Tools - Take a stand, which is best? email, SMS, voice mail, phone calls, Twitter...

You are ready to graduate from the Basic Orientation. Visit your graduation page, take a short quiz, provide some valuable feedback to us about these Quests, and find out about a certificate and badge your teacher can award to you.

I have completed the Quests as assigned by my teacher.
Go to the graduation page for this Thing.



ISTE and Common Core Standards

ISTE Standards•S

1. Empowered Learner
d. Understand the fundamental concepts of technology operations, demonstrate the ability to choose, use and troubleshoot current technologies, are able to transfer their knowledge to explore emerging technologies

2. Digital Citizen
b. engage in positive, safe, legal and ethical behavior when using technology, including social interactions online or when using networked devices
d. manage their personal data to maintain digital privacy and security and are aware of data-collection technology used to track their navigation online